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Vitality Collective - Chilliwack
Welcome to Vitality Collective!
🙂 New Clients: Contact Our Office to Book - Please fill out our New Client Inquiry form to initiate setting up an appointment. If you have a specific counsellor in mind, let us know in the form. Note: First sessions booked without going through our intake process may be subject to cancellation without notice.
🧡 Current Clients - Select your counsellor’s name/picture to book an appointment and select the appropriate session type and length. If you wish to switch to another counsellor from our office, inform our office so we can confirm their availability.
📧 Need help? The best way to reach us is by emailing info@vitalitycollective.ca or calling us at 778-545-4310. Our virtual administrative team is available Monday-Friday from 9am-4pm to assist you. If we missed you, please leave a message and we’ll happily return your call when we’re back.
✅ FAQ - If you have a question about counselling fees, extended health plans, or direct billing we’ve likely answered it here.
🕒 Cancellations + Rescheduling - If a session is cancelled or rescheduled for any reason less than 48 hours prior to the appointment or in the event of non-attendance, the full session fee applies. This is because it leaves a significant hole in the therapist’s day along with prep time that could have been used for another client. Alongside providing the best help for our clients, we also want to provide the best experience for our team members - which includes a consistent schedule.
